Technical Helpline
We offer a free technical helpline to advise on issues relating to our repairs, resolving problems alongside your field engineers as they arise.
- This keeps your equipment on site and in service wherever possible
- Reduces down time and minimises disruption to clients’ critical infrastructure.
- All helpline calls are logged, allowing us to retain history against specific units, and maximising the support we can provide.
When a unit has come back from repair, we can help with reinstallation and configuration questions. Helping to reintegrate equipment smoothly back into the system. With over four hundred years of combined expertise across the business, we have a lot of experience across the vast and constantly changing range of equipment available in the market.
To get in touch just call us on our mainline number: 01527 522299 to be directed to a highly skilled and experienced technician focused on your equipment, to help you with your enquiry.
(We regret that we cannot advise on problems with new units, or on non-Maxey Moverley repairs).
How to send us your unit
We have easy to use processes to send your unit in for repair. Once with us you can follow every step with our online tracking facility.
Our Repair Service
Our thorough repair service gives you the satisfaction of knowing that your units will arrive back fully repaired and ready to use.
Our Technical Facilities
Maxey Moverley’s industry leading repair centre is a unique facility for the repair/refurbishment of a full range of electronics technologies.