Repairs

Why repair instead of replace

Repairing isn’t just a short-term fix; it’s a smarter, lower-cost, and lower-carbon strategy for maintaining system performance. Replacement often means discarding valuable hardware, investing in unnecessary upgrades, and introducing new points of failure.

By repairing, customers:

• Avoid the high capital expense and downtime linked to new installations
• Extend the working life of existing systems, avoiding obsolescence traps
• Reduce carbon emissions by reusing components and preventing e-waste
• Maintain operational continuity with no retraining or system revalidation required

For units that are beyond repair, we can often supply a refurbished equivalent from our verified stock. Each refurbished unit is tested and warranted in the same way as a standard repair, providing a reliable, cost-effective alternative to buying new.

How the service works

1. Receive and log: Each unit is barcoded on receipt and entered into our system for full traceability.
2. Diagnose: Faults are identified using advanced diagnostic equipment within specialist repair cells.
3. Repair: Engineers carry out component-level rework supported by documented work instructions.
4. Test: Functional and load testing confirm performance to specification.
5. Report and return: Results, repair notes, and recommendations are provided. Units are returned in new protective packaging.